These are exceptional times. Coronavirus is changing how everyone lives, works and travels. We know that Britain’s railway is vital to keep the nation connected and we wanted to update you on what is happening to train services.

In order to keep trains running with fewer staff over what may be a prolonged period of disruption for the country, we have worked with government to switch to a reduced timetable from Monday 23 March. It means that essential workers will continue to be able to get to their jobs over the coming weeks and months, and that trains will continue to deliver the goods that keep our supermarket shelves stacked and our power stations running.

There will be around half the number of trains running compared to a normal weekday, with early morning and late evening services where possible to support those doing shift work. New train times will be available from midday Sunday 22 March. Please check National Rail for more information and before you set out.

We are monitoring journeys closely and should it become necessary in the weeks ahead, we will adjust services to ensure they’re being delivered to where they’re needed most. In the meantime, if your journey is essential and you need to travel by train, please follow public health advice.

We would like to thank all customers for their support as we work through this time of extraordinary national challenge. We would also like to thank all our colleagues in the rail industry who, like other key workers, are to be commended for putting the needs of the country first, and whose safety remains front of mind. Together, they are keeping the country connected.

Sincerely,

The Railcard Team