105 National Number

Dear Stakeholder

Following on from our last email, you may have seen today’s launch of the new national power cut phone line – 105 – to help people contact the company that looks after their electricity network. This would be UK Power Networks for London, the East and South East of England.
The number, which is available to electricity customers in England, Scotland and Wales, will enable people to report or get information about power cuts as well as report damage to electricity power lines and substations that could put themselves, or someone else, in danger. 105 is funded and delivered by the electricity network operators, and is a first for the UK’s energy industry. As well as calling 105, people can find more information on the website: http://www.powercut105.com
We would be incredibly grateful if you were able to promote the new number, perhaps on twitter or your website if you have one. Possible tweet may be something like:         If you have a power cut, call 105 – a new, free service for people in England, Scotland and Wales. Find out more at www.powercut105.com
You can find more information on the Energy Networks Association’s website: http://www.energynetworks.org/info/powercut105.html. Or if you would like posters or leaflets then please contact [email protected].
UK Power Networks still runs a Priority Services Register for your constituents who may be more vulnerable in a power cut e.g. older people, those dependent on medical equipment, parents of young children etc. To join, they can call 0800 169 9970, email [email protected] or apply online at www.ukpowernetworks.co.uk/priority.
If you have any questions or would like any further information, please let me know.  Also, if you are able to support awareness raising of 105, please can you let us know when, where and how you can help by contacting/emailing us.

Kind regards, 

Michelle Dorrell

External Communications Assistant
UK Power Networks

An introduction to 105_14 07 16 (3)  Note 9 pages